- Company
- Rundle & Co Ltd (Rundles)
- Based
- Market Harborough, Leicestershire
- Usually chase
- Council tax, business rates, road traffic and commercial rent
- Phone
- 0800 081 6000, as listed by councils
On this page
Who are Rundles?
Rundle & Co Ltd, known as Rundles, is a civil enforcement company based in Market Harborough, Leicestershire. Its website describes ethical enforcement services to the public and private sectors, covering council tax, business rates, road traffic and commercial rent. Its agents are certificated enforcement agents, the official name for bailiffs.
Rundles is not the creditor. Councils such as Guildford, Milton Keynes, Chorley and Doncaster list it among their agents.
Which debts do they collect?
Rundles enforces liability orders for council tax and business rates, road traffic penalties and commercial rent arrears. It uses body-worn cameras and says it has a dedicated welfare team for vulnerable customers, which you can contact by email or post with supporting documents.
Are Rundles genuine?
Ask any agent for their name, ID and certificate details and check the Certificated Bailiff Register. Rundles takes part in the Civil Enforcement Association, so check CIVEA’s member list for its current status. Bailiff scams exist, so do not pay anyone who texts a payment link, and use the payment details on your letter or the company’s website.
Worried about what to do?
A free adviser can check the debt, look at your whole budget and deal with Rundles for you. Get free debt advice.
What can they charge?
Bailiff fees are set by law in the Taking Control of Goods (Fees) Regulations 2014 as amended, with new amounts from 1 May 2026. There are three stages, and each fixed fee can only be charged once, however many times the agent visits.
| Stage | What it covers | Fixed fee | Extra |
|---|---|---|---|
| Compliance | The notice of enforcement sent by post | £79 | None |
| Enforcement | Visiting to take control of goods | £247 | 7.5% of debt over £1,900 |
| Sale or disposal | Removing and selling goods | £116 | 7.5% of debt over £1,900 |
These amounts apply to cases passed to an agent on or after 1 May 2026. Earlier cases keep the older fees of £75, £235 and £110, with the percentage applying above £1,500. Each fixed fee can only be charged once.
What can they do?
Enforcement agents can take control of goods you own, and if the debt stays unpaid, remove and sell them. They cannot take essentials such as clothes, bedding or a cooker, tools of your trade up to a set value, items that belong to someone else or children’s belongings. For council tax, business rates and parking debts they can only enter peaceably, through an open door or with your permission, so you do not have to let them in. They cannot arrest you.
They may visit between 6am and 9pm. Our guide to Bristow and Sutor bailiffs covers entry, vehicles, clamping and getting goods back in full.
What to do now
- Act at the compliance stage. For cases passed on or after 1 May 2026, you now get at least 14 clear days’ notice before an agent can take control of goods, and creditors can accept a payment plan in that time. Fees rise at each stage, so the earliest contact is the cheapest.
- Check the debt. Ask the council or creditor for details and check discounts, exemptions and your band. Only the creditor can withdraw the case.
- Offer a realistic plan. Base it on an honest budget and get it in writing. A plan you cannot keep can lead to more fees.
- Tell them if you are vulnerable. Illness, disability or a mental health problem should be taken into account. Send evidence.
- Get free advice. A debt adviser can speak to Rundles for you, and Breathing Space can pause enforcement for 60 days.
How to complain about Rundles
Complain to Rundles first, in writing, and keep copies. If you are not satisfied, or the firm has not dealt with your complaint fairly or on time, you can take it to the Enforcement Conduct Board (ECB), whose complaints adjudication service has taken escalated complaints about agents and firms since 1 January 2025. For council tax and parking debts you can also go to the Local Government and Social Care Ombudsman in England, or the Public Services Ombudsman for Wales. The trade body CIVEA no longer considers complaints about its members.
Rundles contact details
Rundle & Co Ltd (Rundles)Address: 53 Northampton Road, Market Harborough, Leicestershire, LE16 9HB
Welfare team post: Welfare Team, Rundle & Co Ltd, PO Box 11113, Market Harborough, LE16 0JF
Phone: 0800 081 6000, as listed by councils
Email: [email protected]
Website: www.rundles.org.uk
Rundles has also used a Harborough Enterprise Centre address, so use the contact details on your notice.
We are not associated with Rundles. This information is provided to help people contact their creditors. Contact details change, so check the company’s website before you write or call. Last reviewed 11 November 2026.
Frequently asked questions
Does Rundles have a welfare team?
Yes. Rundles says its welfare team supports vulnerable customers. Send evidence of your circumstances by email or post.
Is Rundle & Co the same as Rundles?
Yes. Rundles is the trading name of Rundle & Co Ltd.
Can Rundles force entry?
Not for council tax, business rates or road traffic debts. They can only enter peaceably, and you do not have to let them in.
Do Rundles wear cameras?
Its website says its agents use body-worn cameras, which can help in a complaint.