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Whyte & Co bailiffs: what they can do and how to respond

Contacted by Whyte & Co? Here is who they are, what they collect, what they can charge, your rights and how to deal with them.

Company
Whyte & Co Enforcement Services Limited
Based
Swanley, Kent
Companies House number
08930214
Usually chase
Council tax, business rates and parking penalties
On this page
  1. Who are Whyte & Co?
  2. Which debts do they collect?
  3. Are Whyte & Co genuine?
  4. What can they charge?
  5. What can they do?
  6. What to do now
  7. How to complain about Whyte & Co
  8. Whyte & Co contact details
  9. Frequently asked questions

Who are Whyte & Co?

Whyte & Co Enforcement Services Limited is an enforcement company based in Swanley, Kent. Its agents are certificated enforcement agents, the official name for bailiffs. One of its partners, Paul Whyte, has served as President of the Civil Enforcement Association (CIVEA), so the firm is a CIVEA member. In 2017 it said it was the first enforcement agency independently assessed on how it deals with vulnerable customers.

Whyte & Co is not the creditor. Councils such as Thurrock, Medway, Croydon and North Hertfordshire list it among their agents.

Which debts do they collect?

Whyte & Co enforces council tax and business rates after a liability order, and parking penalty charges after a court order. Check the notice for the creditor, debt type and reference number.

Are Whyte & Co genuine?

Ask any agent for their name, ID and certificate details and check the Certificated Bailiff Register. Because it is a CIVEA member, it follows the trade body’s code of practice. Bailiff scams exist, so do not pay anyone who texts a payment link, and use the payment details on your letter or the company’s website.

Worried about what to do?

A free adviser can check the debt, look at your whole budget and deal with Whyte & Co for you. Get free debt advice.

What can they charge?

Bailiff fees are set by law in the Taking Control of Goods (Fees) Regulations 2014 as amended, with new amounts from 1 May 2026. There are three stages, and each fixed fee can only be charged once, however many times the agent visits.

StageWhat it coversFixed feeExtra
ComplianceThe notice of enforcement sent by post£79None
EnforcementVisiting to take control of goods£2477.5% of debt over £1,900
Sale or disposalRemoving and selling goods£1167.5% of debt over £1,900

These amounts apply to cases passed to an agent on or after 1 May 2026. Earlier cases keep the older fees of £75, £235 and £110, with the percentage applying above £1,500. Each fixed fee can only be charged once.

What can they do?

Enforcement agents can take control of goods you own, and if the debt stays unpaid, remove and sell them. They cannot take essentials such as clothes, bedding or a cooker, tools of your trade up to a set value, items that belong to someone else or children’s belongings. For council tax, business rates and parking debts they can only enter peaceably, through an open door or with your permission, so you do not have to let them in. They cannot arrest you.

They may visit between 6am and 9pm. Our guide to Bristow and Sutor bailiffs covers entry, vehicles, clamping and getting goods back in full.

What to do now

  1. Act at the compliance stage. For cases passed on or after 1 May 2026, you now get at least 14 clear days’ notice before an agent can take control of goods, and creditors can accept a payment plan in that time. Fees rise at each stage, so the earliest contact is the cheapest.
  2. Check the debt. Ask the council or creditor for details and check discounts, exemptions and your band. Only the creditor can withdraw the case.
  3. Offer a realistic plan. Base it on an honest budget and get it in writing. A plan you cannot keep can lead to more fees.
  4. Tell them if you are vulnerable. Illness, disability or a mental health problem should be taken into account. Send evidence.
  5. Get free advice. A debt adviser can speak to Whyte & Co for you, and Breathing Space can pause enforcement for 60 days.

How to complain about Whyte & Co

Complain to Whyte & Co first, in writing, and keep copies. If you are not satisfied, or the firm has not dealt with your complaint fairly or on time, you can take it to the Enforcement Conduct Board (ECB), whose complaints adjudication service has taken escalated complaints about agents and firms since 1 January 2025. For council tax and parking debts you can also go to the Local Government and Social Care Ombudsman in England, or the Public Services Ombudsman for Wales. The trade body CIVEA no longer considers complaints about its members.

Whyte & Co contact details

Whyte & Co Enforcement Services Limited
Address: 7 White Oak Square, London Road, Swanley, Kent, BR8 7AG
Companies House number: 08930214
Website: www.whyte.co.uk
Phone numbers published for Whyte & Co are out of date, so use the number on your notice.

We are not associated with Whyte & Co. This information is provided to help people contact their creditors. Contact details change, so check the company’s website before you write or call. Last reviewed 11 November 2026.

Frequently asked questions

Is Whyte & Co the same as A C Whyte & Co?

They are different businesses. The enforcement company is Whyte & Co Enforcement Services Limited, based in Swanley.

Can Whyte & Co force entry?

Not for council tax, business rates or parking debts. You do not have to let them in.

Do they handle vulnerable cases?

They say they have a policy for vulnerable customers. Send evidence of your circumstances.

Do they collect parking fines?

Yes. Councils use them for penalty charge notices after a warrant is granted.

Struggling with unaffordable debts?

Fed up of constant letters and calls? Talk through your options with a friendly team. Call free or ask for a call back.

0800 3688 133Freephone
Get help now

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