- Company
- Newlyn PLC
- Usually chase
- Council tax, business rates and parking penalties
- Memberships
- Corporate member of CIVEA
- Contact centre
- 01604 633001
On this page
Who are Newlyn?
Newlyn PLC is a UK enforcement company working for local authorities in England and Wales. Its website says it is a corporate member of the Civil Enforcement Association (CIVEA) and follows its code of practice and the National Standards for Enforcement Agents. Its agents are certificated enforcement agents, the official name for bailiffs.
Newlyn is not the creditor. Councils such as Bradford name Newlyn alongside agents including CDER, Jacobs and Marston.
Which debts do they collect?
Newlyn collects council tax and non-domestic rates after a liability order, parking penalty charges and commercial rent arrears. It says it will enforce the full sum until it is paid or the council asks it to stop. It also runs address traces and DVLA searches to find people who have moved, so tell it your new address if you have.
Are Newlyn genuine?
Ask any agent for their name, ID and certificate details and check the Certificated Bailiff Register. Newlyn follows the CIVEA code and National Standards. Bailiff scams exist, so do not pay anyone who texts a payment link, and use the payment details on your letter or the company’s website.
Worried about what to do?
A free adviser can check the debt, look at your whole budget and deal with Newlyn for you. Get free debt advice.
What can they charge?
Bailiff fees are set by law in the Taking Control of Goods (Fees) Regulations 2014 as amended, with new amounts from 1 May 2026. There are three stages, and each fixed fee can only be charged once, however many times the agent visits.
| Stage | What it covers | Fixed fee | Extra |
|---|---|---|---|
| Compliance | The notice of enforcement sent by post | £79 | None |
| Enforcement | Visiting to take control of goods | £247 | 7.5% of debt over £1,900 |
| Sale or disposal | Removing and selling goods | £116 | 7.5% of debt over £1,900 |
These amounts apply to cases passed to an agent on or after 1 May 2026. Earlier cases keep the older fees of £75, £235 and £110, with the percentage applying above £1,500. Each fixed fee can only be charged once.
What can they do?
Enforcement agents can take control of goods you own, and if the debt stays unpaid, remove and sell them. They cannot take essentials such as clothes, bedding or a cooker, tools of your trade up to a set value, items that belong to someone else or children’s belongings. For council tax, business rates and parking debts they can only enter peaceably, through an open door or with your permission, so you do not have to let them in. They cannot arrest you.
They may visit between 6am and 9pm. Our guide to Bristow and Sutor bailiffs covers entry, vehicles, clamping and getting goods back in full.
What to do now
- Act at the compliance stage. For cases passed on or after 1 May 2026, you now get at least 14 clear days’ notice before an agent can take control of goods, and creditors can accept a payment plan in that time. Fees rise at each stage, so the earliest contact is the cheapest.
- Check the debt. Ask the council or creditor for details and check discounts, exemptions and your band. Only the creditor can withdraw the case.
- Offer a realistic plan. Base it on an honest budget and get it in writing. A plan you cannot keep can lead to more fees.
- Tell them if you are vulnerable. Illness, disability or a mental health problem should be taken into account. Send evidence.
- Get free advice. A debt adviser can speak to Newlyn for you, and Breathing Space can pause enforcement for 60 days.
How to complain about Newlyn
Complain to Newlyn first, using its online form with your case reference or by post to the address above, and keep copies. If you are not satisfied, or the firm has not dealt with your complaint fairly or on time, you can take it to the Enforcement Conduct Board (ECB), whose complaints adjudication service has taken escalated complaints about agents and firms since 1 January 2025. For council tax and parking debts you can also go to the Local Government and Social Care Ombudsman in England, or the Public Services Ombudsman for Wales. The trade body CIVEA no longer considers complaints about its members.
Newlyn contact details
Newlyn PLCCompanies House number: 03770985
Post and complaints: Newlyn PLC, PO Box 933, Northampton, NN1 9DX
Contact centre: 01604 633001
Website: www.newlynplc.co.uk
Newlyn has used several addresses over the years, so check Companies House for the registered office.
We are not associated with Newlyn. This information is provided to help people contact their creditors. Contact details change, so check the company’s website before you write or call. Last reviewed 11 November 2026.
Frequently asked questions
What does Newlyn do if I have moved?
It runs traces and DVLA searches to find new addresses. If you have moved, contact the council and Newlyn with proof.
Can Newlyn force entry?
Not for council tax, business rates or parking debts. You do not have to let them in.
When does Newlyn stop?
It says it enforces until the debt is paid in full or the council tells it to stop, for example after an agreement or a successful dispute.
Is Newlyn a bailiff company?
Yes. Its certificated enforcement agents are bailiffs acting under court orders for councils.