Shergroup high court enforcement: what they can do and how to respond

Company

Shergroup Limited

Type

High Court enforcement and debt collection

Phone

020 3588 4240, as shown on its website

Complaints

Online form or letter to its Complaints Officer

Who are Shergroup?

Shergroup Limited provides High Court enforcement and a national panel of certificated enforcement agents, and also offers business debt collection. Its website names an authorised High Court enforcement officer who is responsible for the work, and says its agents follow the National Standards for Enforcement Agents. Shergroup acts for creditors, such as landlords and businesses, who hold a judgment.

Shergroup is not the creditor. The money is owed to the person or business that holds the judgment.

What do they enforce?

Shergroup enforces High Court writs, county court judgments transferred to the High Court, employment tribunal awards and commercial debts. A county court judgment of £600 or more that is not covered by the Consumer Credit Act can be transferred up. Check the paperwork for the claimant and amount. We have not confirmed Shergroup’s company number or registered office, so check them on Companies House.

Are Shergroup genuine?

High Court enforcement officers are authorised by the Lord Chancellor, and the HCEOA keeps a list of members. Ask the agent for their name and the officer they work for. Bailiff scams exist, so do not pay anyone who texts a payment link, and use the payment details on your letter or the company’s website.

What is a High Court writ?

A writ of control is a High Court order that lets an authorised High Court enforcement officer (HCEO) take control of goods to recover a judgment debt. It is normally used after a county court judgment has been transferred up to the High Court, or after a High Court judgment or order. The officer’s agents carry out the visits, and the work is done under the officer’s authority.

A claimant who asks for a writ has already won a judgment, so ask for a copy of the judgment and the writ, and check the claimant, the court and the amount.

What can they do?

An HCEO or their agent can take control of goods you own, and sell them if the debt stays unpaid. They cannot take essentials such as clothes, bedding or a cooker, tools of your trade up to a set value, or items that belong to someone else. At a home address they generally have to enter peaceably, through an open door or with your permission, so you do not have to let them in, although business premises are treated differently. The protection for tools of your trade is for individuals, not limited companies. They cannot arrest you and may visit between 6am and 9pm.

Our guide to enforcement agents covers entry, vehicles and getting goods back in more detail.

What can they charge?

Fees for enforcement, including High Court enforcement, are set by law, with a compliance stage, an enforcement stage and a sale stage. The cost of issuing the writ and other court expenses can also be added. Ask the officer for an itemised breakdown and receipts, and compare it against the legal fee rules. See our guide to bailiff fees.

What to do now

1. Do not ignore it. Fees rise at each stage, and the officer can take control of goods once the notice period has passed.
2. Check the claim. Ask for the judgment and writ. If you were never served with the claim, you may be able to apply to the court to set the judgment aside.
3. Contact the firm early. Offer a realistic payment plan based on an honest budget, and get any agreement in writing.
4. Ask the court. If your circumstances have changed, you can apply to vary the payments, and in some cases to stop enforcement.
5. Look at your options. Breathing Space, an IVA, a debt relief order or bankruptcy can stop enforcement on included debts.
6. Get free advice quickly, and tell the firm if you are vulnerable.

How to complain about Shergroup

Complain to Shergroup first, using its online complaints form or by writing to its Complaints Officer. Its process asks the agent for a report, then passes the decision to the authorised High Court enforcement officer. If you are not satisfied with its final response, or it has not dealt with your complaint fairly or on time, you can take it to the High Court Enforcement Officers Association (HCEOA), whose complaints process covers its members, and to the Enforcement Conduct Board (ECB), which has considered escalated complaints about agents and firms since 1 January 2025. The HCEOA will not review complaints about the amount owed or whether a writ is lawful, which are matters for the creditor and the court.

Shergroup contact details

We are not associated with Shergroup. This information is provided to help people contact their creditors. Contact details change, so check the company’s website before you write or call. Last reviewed 11 November 2026.

Frequently asked questions